Privacy Policy

Hammond & Co Ltd

Hammond & Co Ltd (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, contact us, or use our services.

1. Who We Are

Hammond & Co Ltd is a UK-registered engineering company. For the purposes of data protection laws, we are the “data controller” of your personal data.

Company Name: Hammond & Co Ltd
Registered Office: 2 Finway Road, Hemel Hempstead, Hertfordshire, HP2 7PT
Company Number: 00779611
Contact Email: info@hammco.com

2. What Information We Collect

We may collect and process the following types of personal data:

Information you provide directly: name, job title, company name, email address, phone number, postal address, and any other information you share when contacting us.
Website data: technical information such as IP address, browser type, operating system, referring website, and browsing behaviour on our site (collected via cookies and analytics tools).
Business communications: records of correspondence, project details, and contractual information relating to our services.

3. How We Use Your Information

We use your personal data for the following purposes:

To respond to enquiries and provide information about our services.
To carry out contracts and deliver engineering services to you.
To manage accounts, billing, and payments.
To improve our website, services, and customer experience.
To comply with legal or regulatory requirements.
To send you updates or marketing communications (only where you have given consent).

4. Legal Bases for Processing

We rely on the following legal grounds to process your personal data:

Contractual necessity – when we need to perform a contract with you.
Legitimate interests – for running our business, maintaining security, and improving our services.
Consent – where you have opted in to receive marketing or communications.
Legal obligation – to comply with UK laws and regulations.

5. Sharing Your Information

We will never sell your data. We may share your personal data with:

Trusted service providers (e.g., IT support, website hosting, analytics providers).
Professional advisers (e.g., accountants, lawyers).
Regulatory authorities, where required by law.

Any third parties are required to keep your information secure and use it only for the purposes specified.

6. Data Retention

We only keep your personal data for as long as necessary to fulfil the purposes it was collected for, including legal, accounting, or reporting requirements.

7. Your Data Rights

Under UK GDPR, you have the right to:

Access the personal data we hold about you.
Request correction of inaccurate or incomplete data.
Request deletion of your data (“right to be forgotten”).
Object to processing or restrict how we use your data.
Request transfer of your data to another provider.
Withdraw consent for marketing at any time.

To exercise these rights, please contact us at [Insert Contact Email].

8. Security of Your Data

We use appropriate technical and organisational measures to safeguard your personal data against loss, misuse, or unauthorised access.

9. Cookies

Our website uses cookies and similar technologies to improve user experience and analyse website traffic. For more information, see our Cookie Policy [insert link if separate].

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised “Last updated” date.

12. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal data, please contact us at:

Hammond & Co Ltd
[Insert Registered Address]
Email: [Insert Contact Email]
Phone: [Insert Contact Number]